Outpatient Bill Of Rights
AS A PATIENT AT CHAD, YOU HAVE THE RIGHT, CONSENT WITH LAW, TO:
Understand the use of these rights. If for any reason you do not understand or you need help, the facility must provide assistance, including an interpreter. You have the prerogative to receive a copy of these rights for future reference.
Have an individually designed plan for services based on your needs, which you will be participating in developing and which includes goals which you have agreed to work towards.
Be free of personal involvement with any of our staff members.
Receive services from a staff, which is competent and caring.
Have a sufficient number of staff members to provide services adequately and to not be treated by a staff member whose work performance is impaired.
Know the names, positions, and functions of any staff member involved in your care and to object to conditions of your treatment, examination or observation.
Express your complaints or concerns without fear of reprisals about the care you are and services you are receiving, in writing. If your concerns or complaints are not satisfied, you may meet with the Clinical Director and you may also complain to the New York State Office of Alcohol and Substance Abuse Services. Our Staff will give you the appropriate address, if you wish.
Treatment which responds to your cultural identity, disability, gender, and sexual orientation.
Receive treatment without discrimination as to age, race, color, religion, gender, national origin, disability, sexual orientation, or source of payment.
Obtain any information concerning your diagnosis and treatment in terms that you can understand. The right to participate in all decisions about your treatment and discharge from the facility and to discuss this with your physician and counselor. The facility must provide you with a written discharge plan and written description of how you can appeal the discharge.
Receive all the information that you need to give informed consent for any proposed procedure or treatment. This information shall include the possible risk and benefits of the procedure or treatment.