Contacting CHAD and Requesting an Appointment

75 Genesee St. (Dill Street Entrance)
Auburn, NY 13021
Phone: (315) 253-9786
Fax: (315) 253-7502

Primary Contact: Kevin Hares, CASAC, Executive Director
Other Contacts: Caroline Rouen Dixon: LCSW-R, CASAC - Clinical Director
Denise Crawford, Assistant Administrator

How to set up an Appointment / Referral

1. Call 253-9786 between 9:00 a.m. - 11:30 a.m. & 1:00 p.m. - 4:00 p.m. The following information will be needed:

2. You will then be set up with an Intake/Financial appointment. You will fill out some preliminary paperwork and meet with our billing coordinator. Minors (under age 18) must be accompanied by a parent or legal guardian. You will need to bring the following to this appointment:

All incoming clients will be set up with a sliding scale fee (even those with insurance and Medicaid). The fee, if any, for your evaluation will be determined at this appointment and you will pay for and schedule your evaluation at this time.

3. After completing the evaluation with one of our counselors, it will be staffed and you will recieve a letter informing you of our reccomendation for treatment, if any.